Reference

Our Legal Terms, Clearly Stated

The legal terms on terbang777gas set out your rights, our responsibilities, and the conditions under which your account operates — covering everything from data handling to payment activity via DANA, OVO, and GoPay.

Account ConditionsData & Privacy PracticesPayment Policy — DANA, OVO, GoPayJurisdiction-Dependent AccessContact & Dispute Paths
terbang777gas Our Legal Terms, Clearly Stated
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For account disputes, data requests, or questions about our terms, reach our support team directly. We handle legal and account queries through three channels — pick the one that fits how you normally work.

Team online

Live Chat

Open the chat widget from any lobby page. Our support team handles account condition queries, data access requests, and transaction dispute escalations.

Email Support

Send detailed legal or data-related requests to our support email address shown in your account settings. Responses address each point you raise.

Account Help Centre

Your account dashboard contains a dedicated help section where wallet verification issues, transaction records, and policy query forms are all accessible in one place.

HOW WE HANDLE YOUR DATA

Data Practices, Cookies, and Account Security

Your account security and data integrity matter to how we operate. Here is how we handle the key areas — from what we store to how you can request changes.

Data Storage and Retention

We store account data, including wallet details for DANA, OVO, and GoPay, only as long as required by applicable retention obligations. You can request a copy of your data at any time.

Cookie Policy

We use session and functional cookies to keep your account active and your lobby preferences saved. Analytics cookies help us understand how the platform is used — you can adjust cookie settings in your browser.

Account Security Practices

Login sessions use OTP verification to confirm your identity before access is granted. SSL encryption covers all data in transit between your device and our servers.

Requesting Data Changes

If your registered wallet name, phone number, or account details need correcting, submit a data-change request through account settings or via our support email — we process each request with ID verification.

Common Questions About Our Legal Terms

These are the questions we see most often about our legal terms, account conditions, and your rights as an account holder in Indonesia.

Yes. Access to our platform depends on local law and is available only where permitted in your eligible region. We do not override legal restrictions in any jurisdiction.

Yes. Submit a data access request through your account settings or via our support email. We will confirm what data we hold and provide it in a readable format.

Wallet data is retained for the period required by applicable obligations, then removed. We do not retain payment data beyond that period or use it for unrelated purposes.

Open a dispute through live chat or the help section in your account dashboard. Include the transaction reference and your registered wallet details — our team reviews each case individually.

We update terms when required. Material changes are communicated to your registered account contact before they take effect. Continuing to use the platform after that period means you accept the updated terms.

Any section that conflicts with applicable local law in your region is read down to the extent necessary. The remaining sections of the terms continue to apply in full.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.